🚀 Getting Started
Creating Your Account
- Click "Create Account" on the login page
- Choose a unique username
- Create a strong password (minimum 8 characters)
- Complete the registration process
Security Tip: Use a unique password that you don't use anywhere else. We recommend using a password manager.
First Steps After Registration
- Add funds to your account via the "Add Funds" page
- Browse available digital products
- Make your first purchase
- Access your purchases in the "My Purchases" section
💰 Payment & Deposits
How to Add Funds
- Go to the "Add Funds" page
- Enter the USD amount you want to deposit (minimum $50)
- System will show equivalent XMR amount
- Send exact XMR amount to the provided address
- Wait for confirmation (usually 10-30 minutes)
Current XMR Price: Prices are updated in real-time. The exact amount will be calculated when you create a deposit request.
Monero (XMR) Requirements
- Send from a personal wallet (not exchange wallets)
- Use exactly the amount specified
- Double-check the wallet address before sending
- Transaction fees are separate from the deposit amount
Important: Cryptocurrency transactions are irreversible. Always verify the address and amount before sending.
🛒 Purchasing Products
How to Buy Products
- Ensure you have sufficient balance in your account
- Browse products on the store page
- Click "BUY" on the product you want
- Confirm your purchase
- Product will be delivered instantly to "My Purchases"
Product Information
Each product listing shows:
- Flag: Country/region indicator
- BIN: Bank Identification Number (first 6 digits)
- Name: Product description
- Price: Cost in USD
Instant Delivery: All digital products are delivered immediately after purchase confirmation.
❓ Frequently Asked Questions
Why do I need to use Monero (XMR)?
Monero provides superior privacy and security compared to other cryptocurrencies. It offers:
- Private transactions by default
- No transaction history linking
- Protection against blockchain analysis
- Enhanced financial privacy
How long do deposits take to process?
Deposit processing times depend on network conditions:
- Network Confirmation: 10-30 minutes typically
- Required Confirmations: 1 confirmation minimum
- Balance Update: Automatic after confirmation
During high network traffic, confirmations may take longer.
Can I get a refund?
Due to the nature of digital products and cryptocurrency payments, all sales are final. Refunds are only available in these limited cases:
- Technical errors preventing product delivery
- Service failures on our end
- Duplicate purchases due to system errors
Please ensure you want the product before purchasing.
How do I access my purchased products?
Access your purchases through the "My Purchases" page:
- Click "My Purchases" in the navigation
- View your complete purchase history
- Click on any purchase to view full details
- Copy the product information as needed
All purchase data is encrypted and secure.
Is my data secure?
Yes, we implement military-grade security measures:
- AES-256-GCM encryption for all sensitive data
- Argon2ID password hashing
- TLS 1.3 for data transmission
- Regular security audits
- No personal information required
We follow privacy-by-design principles and minimize data collection.
What if I sent the wrong amount?
Important: Always send the exact amount specified.
If you sent an incorrect amount:
- Too little: Transaction will not be credited
- Too much: Excess amount may be lost
- Wrong address: Funds will be lost permanently
Double-check all details before sending any cryptocurrency.
🔒 Account Security
Best Security Practices
- Use a unique password - Don't reuse passwords from other sites
- Keep your password safe - We cannot recover lost passwords
- Log out when finished - Especially on shared computers
- Monitor your account - Check purchase history regularly
- Use secure networks - Avoid public Wi-Fi for transactions
Changing Your Password
- Go to your profile page
- Enter your current password
- Create a new strong password
- Confirm the new password
- Click "Update Password"
Password Requirements: Minimum 8 characters. Use a mix of letters, numbers, and symbols for best security.
🔧 Technical Support
Common Issues & Solutions
Login Problems
- Verify username and password are correct
- Clear browser cache and cookies
- Try a different browser
- Check if Caps Lock is enabled
Payment Issues
- Verify you sent the exact amount requested
- Check that the wallet address is correct
- Ensure you didn't send from an exchange wallet
- Wait for network confirmations (up to 30 minutes)
Display Issues
- Refresh the page
- Clear browser cache
- Disable browser extensions temporarily
- Try an incognito/private browsing window
Still need help? Contact support through your account dashboard for personalized assistance.
